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Payroll and Benefits Coordinator 444 views

Reporting to the Payroll & Finance Manager, the Payroll & Benefits Coordinator has extensive experience and understands the complexities arising out of processing payroll and benefits administration for a mix of unionized and non-unionized employees in a non-profit organization.

Based in Vancouver’s Downtown Eastside, the company is the largest sex worker support organization in Canada. For more than thirty-five years, they have offered a safe place of respite for women and gender-diverse people involved in street-based sex work.


  • Process bi-weekly payroll runs and process ROEs accordingly.
  • Maintain a strong understanding of the Collective Agreement & the BC ESA (Employment Standards Act) and consult the HR Partner for the interpretation of the clauses.
  • Ensure compliance with BC ESA & Collective Agreement, established procedures and internal controls.
  • Input and update data, including new employee information, changes in employee status, and hours worked.
  • Responsible for payroll related remittances, such as CRA source remittances, MPP (Municipal Pension Plan), WorkSafe BC, BC Health tax, and union dues.
  • Support the Payroll & Finance Manager in preparing T4s & T4As, WorkSafe BC & MPP annual reports, and other various reports.
  • Responsible for reconciling payroll records with both accounting and payroll systems and updating staff’s vacation accruals and sick hours after each payroll run.
  • Maintain an accurate seniority and MPP eligibility list for all union employees.
  • Regularly update and organize employee files as needed to ensure payroll database’s integrity.
  • Assist members of the administrative team with various reports and requests related to employee metrics and data.
  • Assist with salary surveys and information gathering required for various initiatives and budget requests.
  • Provide employee/wage information to assist with processing WorkSafeBC claims.
  • Readily available to staff as a trusted source of information in all areas of payroll and benefits.
  • Process changes to benefit coverages, including new enrollments, coverage changes and terminations, both in the benefit carrier’s system.
  • Responsible for ensuring staff eligibility and enrollment in the benefits plan.
  • Provide an overview of the benefit plans and respond to any staff inquiries.
  • Manage Long-term Disability Claims process with the HR Partner, including engaging directly with staff who apply and following up on ongoing claims
  • Perform other relevant duties as required


  • Minimum 3-5 years of payroll processing experience, preferably in a unionized environment.
  • Demonstrated knowledge and experience in the administration of payroll & benefits, knowledge of working in a labour relations/union environment.
  • A certified PCP (Payroll Compliance Practitioner) is preferred
  • Strong working knowledge and experience with Ceridian PowerPay payroll and/or WorkZoom systems considered a significant asset.
  • Excellent computer skills and experience with Microsoft Office Suite (Office 365, Slack, SharePoint, Outlook, MS Word and Excel).
  • Excellent verbal and written communication skills with exceptional attention to details.
  • Current knowledge of British Columbia Employment Standards.
  • Proven diplomacy, tact, empathy and understanding of sensitive/confidential employee issues.
  • Highly flexible, good tolerance for ambiguity and time-driven deadlines and able to quickly adapt to changing priorities.
  • Alignment with the WISH mission, vision, and core values
  • A strong feminist analysis of violence against women with an understanding of power and its intersection with gender, race, culture, class, ability, religion, sexual orientation, ethnicity, and age
  • Significant understanding and knowledge of systemic barriers and oppression rooted in colonization, racism, transphobia, classism, misogyny, moralism, and ableism and how they impact sex workers


  • Non-unionized, full-time permanent position.
  • Salary range of $62,000 – $72,000 per year.
  • Hybrid/remote and flexible working arrangements available.
  • Excellent health & welfare benefits plan with premiums fully covered by WISH.
  • 6% vacation accrual (equivalent of 3 weeks per year)
  • 12 health & wellness days paid every year.
  • 14 paid statutory holidays.
  • Annual office closure for one week in December
  • Welcoming and team-based culture.

Women with lived expertise in sex work, Indigenous women, Black women, women of colour, trans women, and members of other equity-seeking groups, are particularly encouraged to apply.

Job Types: Full-time, Permanent

Salary: $62,000.00-$72,000.00 per year


  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off


  • 8 hour shift


  • unionized environment: 2 years (preferred)
  • payroll: 3 years (preferred)
  • benefit administration: 2 years (preferred)

Ability to Commute:

  • Vancouver, BC V6A 1C3 (required)

Work Location: In person

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AG Recruitment is a Vancouver boutique recruiting firm that screens and provides available candidates in the field of accounting, finance, human resources and engineering.

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Adraina Gugliotta, BSc, CPA
9th Floor, 1021 West Hastings Street
Vancouver, BC
V6E 0C3